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How to Sell on Doordash

How to Sell on Doordash

Wondering how to sell on DoorDash—and actually make it work for your business? You’re in the right place.

DoorDash isn’t just a platform for big restaurants anymore. It’s evolved into a go-to delivery solution for local shops, independent kitchens, and even non-food retailers looking to tap into the convenience economy. If you’ve got something worth selling, DoorDash can help you put it in customers’ hands—fast.

But here’s what most people miss: getting on DoorDash is easy. Selling successfully? That takes strategy.

This guide breaks everything down clearly—no vague advice or recycled tips. You'll learn how DoorDash's selling models work, how to get set up the right way, and how to stand out once you're live. Whether you're just starting out or expanding locally, you’ll get a clear, step-by-step plan to make DoorDash a powerful part of your business.

Let’s get into it.

Choose the Right Fulfillment Model to Match Your Business Goals

Before you jump into selling on DoorDash, it’s important to understand how you want to run your operations. DoorDash gives you a few different options—each with its own pros, quirks, and best-fit use cases. Picking the right one early will save you time, money, and a ton of frustration.

Let’s break down these models so you can choose what fits your business best.

DoorDash's Three Models Explained Clearly

DoorDash doesn’t force you into a one-size-fits-all setup. You can choose how involved you want to be in delivery, operations, and customer communication.

1. Marketplace 

This is the default model most sellers start with. You list your items directly on the DoorDash app, and Dashers handle delivery. DoorDash also markets your store to local customers browsing the app. It’s plug-and-play, but you’ll pay a commission on every sale.

2. Drive

Drive is ideal if you already get orders through your website, social media, or phone. Instead of hiring drivers, you plug into DoorDash’s delivery network. You control the customer experience, but outsource the last-mile logistics.

3. Self-Delivery

If you already have your own delivery crew or prefer tighter control over fulfillment, Self-Delivery might be for you. You get access to DoorDash’s audience, but deliveries are 100% in your hands.

When to Use Each Model (with Use Cases)

Let’s say you run a local taco shop. You don’t have a delivery team, and you just want more orders. Marketplace is the obvious choice.

Now imagine you run an online flower business and already take phone orders. You want to offer delivery without hiring drivers. That’s where Drive steps in.

Or maybe you own a chain of bubble tea stores with your own fleet. You want DoorDash’s reach but prefer handling deliveries your way. Self-Delivery gives you that flexibility.

Each model supports a different kind of growth—and choosing the wrong one can lead to messy logistics or slim margins.

How to Get Approved and Set Up on DoorDash

Once you know which fulfillment model fits your business, it’s time to get your store live. But before you can start accepting orders, there’s a setup process you need to follow—and a few things DoorDash doesn’t always spell out clearly.

Here’s exactly how to get approved and set up the right way, without wasting time.

Sign-Up Process Simplified

The first step is heading over to the DoorDash Merchant Signup page. You’ll fill in basic business info—your store name, address, business type, and contact details.

Once submitted, you’ll receive a verification email. After that, a DoorDash rep may contact you for further details, especially if you’re not a restaurant.

For most businesses, approval takes 3–5 days. If you’re in a major city, it might be faster. Either way, keep an eye on your inbox—missed follow-ups can delay your launch.

What You Need to Have Ready

DoorDash wants to see that your business is legit and ready to serve customers. Here’s what you’ll typically need to provide:

  • A valid business license or tax ID (like an EIN)
  • A working menu or product list
  • High-quality photos of your items (more on that later)
  • A contact phone number and store address
  • A food handling license (if you’re selling food)

For non-food sellers, like retail or convenience stores, the requirements are lighter—but they still expect professionalism. Sloppy menus or placeholder photos? That’s a fast track to rejection.

Setting Your Location and Delivery Area Smartly

One big mistake new sellers make is choosing too broad a delivery area. Just because DoorDash lets you reach a 10-mile radius doesn’t mean you should.

If your prep time or delivery method isn’t optimized, long-distance orders can hurt your reviews and cancel rate. Start tight—2 to 4 miles—and expand once you’ve nailed operations.

Also, double-check your pin drop on the map during signup. A misaligned location can cause Dashers to get lost, leading to cold deliveries or negative feedback.

Understand DoorDash Fees, Commissions & Payouts

Now that you’re almost ready to go live, let’s talk money. DoorDash can definitely bring in more orders—but it’s not free. Knowing how the fees work will help you price smarter and protect your margins.

Here’s a breakdown of what you’ll actually pay, and how to make the most of it.

DoorDash Fee Structures Explained

DoorDash uses a commission-based model, and the rates vary depending on your plan and delivery method.

Marketplace Fees:

For sellers using DoorDash Marketplace (where they promote your store and handle delivery), commissions typically range from 15% to 30% per order. The higher your plan, the better your in-app placement and benefits.

Drive Fees: 

If you’re using DoorDash Drive (just for deliveries), you’ll pay a flat delivery fee—usually between $6.99 and $9.99 per delivery, depending on distance and location.

Self-Delivery: 

If you handle delivery yourself, DoorDash charges a reduced commission (often around 10–15%), since they’re not providing drivers.

How to Price for Profit After Fees

Commissions can eat into your margins fast if you’re not careful. You don’t need to overcharge, but you do need to factor in the platform’s cut.

Here’s a smart move: bundle items to increase order value (like a combo meal or product kit). This boosts your average ticket size without raising prices dramatically.

Also, test slightly higher prices on DoorDash than in-store. Many sellers do this to offset fees—just make sure it doesn’t scare off customers.

Payment Cycles & Dashboard Walkthrough

DoorDash pays merchants weekly via direct deposit. You’ll get access to a merchant portal where you can view:

  • Sales performance
  • Top-selling items
  • Delivery times and customer ratings
  • Payout summaries

Use this dashboard often. It’s not just for bookkeeping—it’s your tool for spotting trends, fixing issues, and improving your bottom line.

Optimize Your Storefront to Increase Visibility and Orders

Going live on DoorDash is only the first step. If you want to stand out in a sea of listings and actually drive orders, your storefront needs to be dialed in—fast, clear, and visually appealing.

Here’s how to optimize your menu, images, and setup so customers don’t just find you—they choose you.

Menu and Product Optimization Tips

Think of your DoorDash menu like your online shelf. If it’s cluttered, disorganized, or hard to navigate, people will bounce. Keep it simple, focused, and built for scrolling.

Use clear, short item names. “Spicy Chicken Sandwich – Combo” works better than “Our Signature Special Sandwich Meal.” Lead with what people are searching for.

Descriptions should be snappy and useful. Mention ingredients, dietary tags (like “gluten-free”), and portion size. Avoid fancy language—clarity wins.

Group items into logical categories: mains, sides, drinks, or product types. Don’t mix snacks with full meals or bundles.

Photos That Convert: Real-World Standards

Customers eat with their eyes—especially on delivery apps. Blurry or generic photos can kill your conversion rate.

Use bright, natural lighting. Avoid harsh shadows or over-edits. Shoot on neutral backgrounds to keep the focus on the product.

And here’s a pro tip: if you don’t have a camera setup, use a smartphone and free tools like Canva to crop, brighten, and clean up your photos. Consistency is key.

Show variety in your images. One top-down shot. One close-up. One with packaging, if possible. This builds trust.

Enable Promotions and Boost Listings

DoorDash gives you built-in tools to increase visibility. Don’t ignore them.

Start with a first-order discount. It’s often the nudge new customers need to give you a shot.

You can also run $0 delivery promos for nearby users or spend-threshold discounts (like “$5 off orders over $25”). These increase cart size and frequency.

Once you’re seeing traction, experiment with Sponsored Listings. These are paid placements that put your store at the top of search results—great for driving volume in competitive areas.

DoorDash Marketing: Drive Traffic Beyond the App

DoorDash brings in new customers—but don’t just sit back and wait. The smartest sellers take control of their visibility by driving traffic to their listings from outside the app.

Here’s how to turn your own audience into repeat DoorDash customers—and get more control over your sales.

Leverage Social Media to Push DoorDash Links

If you already have followers on Instagram, Facebook, or TikTok, use that audience to your advantage.

Post real-time updates like “We’re now on DoorDash!” or “Free delivery all weekend—order now.” Add your DoorDash link in your bio or stories, and keep it updated.

QR codes work great too. Put them on takeout menus, packaging, or in your shop window. When scanned, they open your listing directly in the app. No search required.

The goal is to reduce friction and give people a reason to click.

Build Local Loyalty Through Reviews and Speed

One of the fastest ways to rise in search rankings on DoorDash? Keep your review score high and delivery times low.

Encourage happy customers to leave a rating. A quick “Thanks for ordering! Feel free to leave a review on DoorDash :)” at the end of your receipt or bag goes a long way.

Also, prep orders on time. DoorDash tracks how long it takes you to accept and prepare orders. The faster you are, the more visibility you get.

Late or missing items? That’ll tank your performance score—and your placement in the app.

Use Cross-Promotion with Your Dropshipping Store

Already selling online through a platform like Shopify or managing orders through AliDrop? This is where things get interesting.

You can use DoorDash as a hyperlocal fulfillment channel for fast-selling items. For example, say you’re testing a new product line through AliDrop—maybe eco-friendly candles or grooming kits.

If they start getting local traction, list a few units on DoorDash for instant delivery. It’s a great way to turn national products into local favorites, build urgency, and test price points.

This hybrid approach helps you connect both online and local customers without doubling your work.

Expanding Through DoorDash Drive & Virtual Brands

Once your store is running smoothly, it’s time to think about scale. DoorDash isn’t just for in-app orders—you can expand your reach and revenue using their tools in more creative ways.

Here’s how to unlock DoorDash’s real growth potential through Drive and virtual brands.

What is DoorDash Drive, and Why It Matters?

DoorDash Drive is perfect if you’re already getting orders through your website, Instagram, or a third-party store.

Instead of hiring delivery drivers, you simply route those orders through DoorDash. You keep control over the ordering process and customer experience—but you outsource delivery with zero hassle.

Let’s say a customer buys directly from your site. Rather than making them wait two days for shipping, you fulfill the order locally and trigger a DoorDash driver to handle same-day delivery. You get speed and professionalism, without the logistics nightmare.

It’s a win for both customer satisfaction and brand control.

How to Launch a Virtual Brand on DoorDash

Ever thought of creating a second brand using your existing resources? That’s exactly what a virtual brand is—and DoorDash supports it.

Say you own a restaurant that also sells smoothies. You can create a new DoorDash listing just for “Downtown Smoothie Co,” even if you operate from the same kitchen. It lets you target different audiences without starting from scratch.

Virtual brands are also great for testing niche markets—vegan-only menus, seasonal products, or branded snack packs.

If it flops, no problem. If it works, you’ve got a whole new revenue stream.

Multi-Location Scaling: What You Need to Know

If you operate in more than one area—or plan to—DoorDash makes it easy to manage multiple locations under one account.

Each location can have its own menu, hours, delivery radius, and pricing. But keep this in mind: consistency is key. Make sure your brand experience feels the same across all locations.

Pro tip: stagger your expansion. Start with one high-traffic location, learn what works, then roll out those strategies to new areas. It’s safer, smarter, and more sustainable.

Final Thoughts: The Smart Seller’s Guide to DoorDash Success

Selling on DoorDash isn’t just about showing up—it’s about showing up prepared. From picking the right fulfillment model to optimizing your menu, understanding fees, and using smart promotions, success on the platform comes down to doing the basics better than everyone else.

Whether you're a first-time seller or a growing brand looking to expand locally, DoorDash can be a powerful channel—if you use it strategically. Test, learn, and don’t be afraid to think outside the box. Use tools that support your growth, streamline delivery, and give your customers what they want: fast, reliable service.

Take your time setting things up right. Once you find your rhythm, the orders won’t just trickle in—they’ll stack up.

Now’s the time to make your move. DoorDash isn’t just a delivery app. It’s your next big opportunity.

FAQs About How to Sell on DoorDash

How do I sign up to sell on DoorDash?

To become a merchant, you need to complete a signup form, provide your business details, choose your delivery method, connect your bank account, and set up your menu. Approval usually takes a few days.

What are the fees and commission rates for selling on DoorDash?

DoorDash charges a commission on each order, typically ranging from 15% to 30%, depending on your plan. Additional charges may apply for marketing tools or hardware.

Can I deliver orders myself while listing on DoorDash?

Yes, DoorDash offers a Self-Delivery option. You can use your own delivery staff while still gaining access to customers on the DoorDash app—usually at a lower commission rate.

What tools does DoorDash provide for managing my store?

DoorDash gives you access to a Merchant Portal, mobile app, and optional in-store tablet. These tools help manage orders, menus, payouts, and performance analytics.

Can I still use my own website or app but get delivery help?

Absolutely. With DoorDash Drive, you can take orders through your own site or app and have DoorDash handle the delivery. It's ideal for businesses that already have demand but need a delivery solution.

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